RETURN & SHIPPING POLICY
We do NOT accept returns or exchanges. All sales are final.
International shipments are responsible for custom taxes and duties upon delivery.
We offer fast and convenient same-day shipping. Cut-off time is 12pm EST Monday-Friday. After 12pm EST, orders ship the next day. We ship on business days only (Monday-Friday).
You can expect to receive your items in 2-4 business days.
All orders are subject to fraud risk analysis.
**In order to avoid any delays in shipping please provide matching shipping & billing addresses.
Chanel Collections is not liable for lost, damaged, or stolen packages. VIP insurance is available for purchase. Claims related to lost packages, for which the carrier supplies photographic proof of delivery, cannot be guaranteed. Claim approval grants replacements only.
By purchasing you are agreeing to the following terms and conditions: You have read the product description and understand the product that you are receiving. You understand and agree to our refund policy. You understand that once an order is submitted, changes or cancellations can not be made (including item changes, shipping address changes, etc).
Please review our shipping policy below and feel free to contact us if you need further assistance, and provide order number to
Email: hair@chanelcollections.com
Call: 305-900-6898
***WE DO NOT OFFER IN-STORE PICKUPS***
***EXPRESS ORDERS ARE WELCOMED***
PLEASE READ OUR SHIPPING POLICY IN FULL BEFORE PLACING YOUR ORDER*** SHIPPING IS 1-2 BUSINESS DAYS AFTER PAYMENT PROCESSING.
***WE DO NOT SHIP TO P.O BOXES***